Pacific NW Federal Credit Union

• Card Authorized User
  Order a credit or debit card for an authorized user who is not on your account.
• Dispute a Credit or Debit Card Transaction
  Contact us to dispute a credit or debit card transaction. 
• Fraudulent Use of a Credit or Debit Card
  Contact us to dispute a fraudulent credit or debit card transaction. 
• Visa Balance Transfer Request
  Transfer balances to your PNWFCU credit card and consolidate your card debt.
• Visa Product Change Request
  Use this form if you have a Visa with PNWFCU and would like to change to a different Visa credit card product. 

• ACH Stop Payment
  Stop, resume, or change an ACH transfer. 
• Stop an Electronic Transfer to a Third Party
  Stop a one-time withdrawal or cancel recurring electronic withdrawals.
• Report an Unauthorized Electronic Transfer – NOT FOR CARD TRANSACTIONS
  Use this form to dispute an unauthorized electronic debit transaction. 

• Due Date Change 
  Change your existing consumer loan (excludes VISA and any real estate loan) due date by up to 15 days at no cost! To change your due date more than 15 days from the current due date, please complete the Loan Payment Relief Application. 
• Financial Hardship Assistance for Current Members
  If you are experiencing a financial hardship and having difficulty making your PNWFCU loan payments, please submit a Financial Hardship Assistance application. We will review your request and respond within 7 business days.
• Request to Transport Vehicle
  Request permission to transport your vehicle (securing a PNWFCU loan) across State lines, Out of the Country or between Hawaii and the Mainland.
• Service Member Relief Request
  If you have entered the military or been called to active duty, and have existing loans with PNWFCU that you want to request interest rate relief on, complete this form.
• Skip-a-Pay
  Skip a loan payment for one month.  A $30 fee will be assessed per loan. Visa, Mortgage, Business, and Home Equity loans are not eligible for Skip-a-Pay.
• Term Extension 
  Extend your existing consumer loan (excludes VISA and any real estate loan) by up to 12 months to lower your monthly payment!  This will increase your existing interest rate by .10%.

• Living Trust Membership Package
  Set up a new Trust, per Trust documents.
• Successor Trustee Declaration
  Appoint a new Successor Trustee. 

• Beneficiary Change Request 
• Coverage Change or Cancellation

The TruStage Insurance Program is made available by CUNA Mutual Insurance Agency, Inc. and underwritten by leading insurance companies. To the extent permitted by law, applicants are individually underwritten; not all applicants may qualify. Discounts are not available in all states and discounts vary by state. A consumer report from a consumer reporting agency and/or motor vehicle report will be obtained on all drivers listed on your policy where state regulations allow. The insurance offered is not a deposit and is not federally insured or guaranteed by your credit union.