PNWFCU fraud and scam resources

Fraud & Scam Resources

Fraud & Scam Resources

CORONAVIRUS SCAM ALERT
The Federal Trade Commission (FTC) released an alert that scammers are now taking advantage of fears surrounding the Coronavirus. Watch out for emails, texts, posts or ads offering vaccines, products or medical tips in exchange for your information, money or clicks. Click here for more information and tips to avoid becoming a victim of a scam.  

VERIZON / MARRIOTT SCAM ALERT
We have been made aware that people are receiving fraudulent calls from our toll free phone number, and the caller is asking for a social security number or account information. We will never call or send you a message asking for personal, card, or account information. If you receive a message asking for this type of information, DO NOT respond and immediately contact us at 800-444-5858.

EMAIL SCAM FROM abuse@creditunion
If you receive an email about fraudulent card charges or direct deposit from abuse@creditunion, it is a scam.  Do not reply, and call us at 503-256-5858 to let us know that you received it.

ACCOUNT SCAM ALERT
Never offer account, card, or online banking information by phone or text with anyone claiming to be a PNWFCU employee. We will never call you and ask you for this information. Please read about Fraud Verification Alert Scams for more information. If you ever receive a voice or a text message from us and are unsure about responding to it, call us directly for assistance at 503-256-5858 or 800-444-5858.

New Text Alerts Help Prevent Card Fraud

PNWFCU continually monitors our members’ debit and credit cards for fraudulent activity. We are excited to bring you another level of security by introducing Fraud Text Alerts. If our fraud monitoring service detects a suspicious transaction on your account, we will alert you via text message of the transaction.

We will never send you a message asking for personal, card, or account information. If you receive a message asking for this type of information, DO NOT respond and immediately contact us at 800-444-5858. Click here for more information.

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