Fraud & Scam Resources
Fraud & Scam Resources
CARD LOCKED SCAM
Some members have received calls from 1-844-297-6290, stating that their card is locked and they need to enter their card number to reactivate it. This is a scam. We will never contact you to ask for your full card number. If you ever receive a suspicious call about your account please contact us at 1-800-444-5858.
CORONAVIRUS STIMULUS CHECK & OTHER SCAMS
Scammers are now looking for ways to take advantage of unsuspecting victims who are expecting their stimulus check. The Federal Trade Commission (FTC) recently warned consumers that the government will never ask you to pay money upfront to receive the checks, or call you to ask for personal information like your Social Security number of bank account number, all of which are typically scams. Don’t give credit card or other personal information to anyone over the phone.
You will either receive a direct deposit, or a check in the mail. The government will not send you the payment via Venmo or another app. Direct deposits are more secure than paper checks, so if you are waiting for a check, be vigilant about checking your mailbox.
The FTC also released an alert to watch out for emails, texts, posts or ads offering vaccines, products or medical tips in exchange for your information, money or clicks. Check donation requests carefully to make sure they’re from legitimate charities. Click here for more information and tips to avoid becoming a victim of a scam. .
VERIZON / MARRIOTT SCAM ALERT
We have been made aware that people are receiving fraudulent calls from our toll free phone number, and the caller is asking for a social security number or account information. We will never call or send you a message asking for personal, card, or account information. If you receive a message asking for this type of information, DO NOT respond and immediately contact us at 800-444-5858.
EMAIL SCAM FROM abuse@creditunion
If you receive an email about fraudulent card charges or direct deposit from abuse@creditunion, it is a scam. Do not reply, and call us at 503-256-5858 to let us know that you received it.
ACCOUNT SCAM ALERT
Never offer account, card, or online banking information by phone or text with anyone claiming to be a PNWFCU employee. We will never call you and ask you for this information. Please read about Fraud Verification Alert Scams for more information. If you ever receive a voice or a text message from us and are unsure about responding to it, call us directly for assistance at 503-256-5858 or 800-444-5858.
New Text Alerts Help Prevent Card Fraud
PNWFCU continually monitors our members’ debit and credit cards for fraudulent activity. We are excited to bring you another level of security by introducing Fraud Text Alerts. If our fraud monitoring service detects a suspicious transaction on your account, we will alert you via text message of the transaction.
We will never send you a message asking for personal, card, or account information. If you receive a message asking for this type of information, DO NOT respond and immediately contact us at 800-444-5858. Click here for more information.
- Fraud Verification Alert Scams
- Security Tips: Choosing and Protecting Online Passwords
- Avoiding Scams and Identity Theft
- Report and Recover from Identity Theft
- Preventing and Responding to Identity Theft Checklist
- Preventing Elder Financial Abuse
- Online Financial Safety Tips
- Tips for Avoiding Credit Card Fraud
- Protect Your Account Against Hackers
- Free Annual Credit Report
- Will You Be a Scam Artist’s Next Target?