Smith Rock State Park

Contact Us

Contact Us

To locate a PNWFCU branch or a surcharge-free ATM, click here.

Click here for temporary branch hours and other COVID-19 information. 

Phone Numbers
Member Service – Call, chat or text 8am-8pm M-F, 10am-2pm Saturday 503-256-5858
(call or text)
Member Service – Toll free outside of local calling areas 1-800-444-5858
Card Activation and PIN Change for Credit and Debit Cards 1-800-992-3808
Lost / Stolen Credit and Debit Cards 1-800-472-3272
Loan Servicing / Collections 503-258-3650
(call or text)
TESS – Telephone Teller 1-800-444-5858, option 1
Fax: Member Services 503-258-2702
Fax: Loan Department 503-258-2710
Addresses & Branch Hours
Mailing Address 12005 NE Erin Way
Portland, OR 97220
Erin Way Branch 12005 NE Erin Way
Portland, OR 97220
Branch Hours: M – F, 9am – 5pm
Ross Branch 1650 NE Ross Street
Vancouver, WA 98663
Branch Hours: M – F, 9am – 5pm
911 / BPA Building Branch 911 NE 11th Ave, Room 122
Portland, OR 97232
Temporarily closed
Hood River Branch 1004 Pacific Avenue
Hood River, OR 97031
Branch Hours: M – F, 10am – 6pm

Find our surcharge-free CO-OP Shared Branch & ATM locations. Need to transfer money between credit unions? Call the CO-OP call center at 1-866-692-8669. Both credit unions need to be part of the CO-OP network to transfer between accounts. 

See our Management and Board contacts

PNWFCU routing number: 323075754

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