How to Manage Your Money Remotely

Responding to COVID-19

Mar. 13, 2020

We’re here to help you manage your money and respond to COVID-19 concerns and hardships. Below you’ll find eight ways to take care of your banking without entering a branch. Also check out our COVID-19 updates for the latest branch hours, coronavirus resources, financial relief options and scam warnings.

1. Deposit a Check

Download our mobile app so you can manage your money and deposit checks from anywhere using the camera on your phone, tablet or Kindle.

2. Transfer Money

Move money between your accounts with online banking or our app.

3. Pay Bills

You can pay bills and make loan payments with our app, or try Pay-by-Phone to make a loan payment over the phone.

4. Apply for a Loan

Get the loan funding you need without leaving the house. Apply online or with our mobile app.

5. Talk to Us

Text or call us at 503-256-5858 (or chat with us by clicking the orange button in the bottom right corner of our site) Monday-Friday from 8am-8pm, and Saturday from 10am-2pm. And for quick access to information, you can use our text keywords:

  • App: Text “App” to 503-256-5858 for a link to download our mobile app.
  • CardValet: Text “CardValet” to 503-256-5858 for a link to download our credit card alerts service.
  • Rates: Text “Rates” to 503-256-5858 for the latest loan and account rates.

6. Deposit or Withdraw (a Safe Amount of) Cash at ATMs

You have access to 30,000 free ATMs available nationwide through the CO-OP network. However, don’t withdraw more cash than you need. Yes, these are scary times, but that doesn’t mean you should drain your account. Here is a CNN article that was recently published on why you should not take a lot of cash out of your credit union or bank. 

To sum it up, withdrawing extra cash is a bad idea right now for many reasons:

  • Carrying around a lot of cash makes you vulnerable. As a reminder and to reassure peace of mind, your accounts are fully insured by the NCUSIF up to $250,000. There is no risk to keeping money in your account, but there are countless risks to holding cash.
  • Cash is not needed at most places now. With so many other ways to make purchases and transfer money to others, there is no reason to carry large amounts of cash.
  • You are more likely to spend money on unnecessary items if you have excess cash in your pocket. 
  • Cash is dirty! The CDC recommends always washing hands thoroughly after handling cash, because you never know where it’s been. 

There are a lot of things to worry about these days, but the safety of your money at PNWFCU isn’t one of them. See below for better options for making purchases and sending money to others.  

7. Set Up Contactless Payment

Now might be a good time to set up a digital wallet. With Apple Pay, Google Pay or Samsung Pay, you can pay with your mobile device and limit contact at the checkout stand.

8. Use Zelle®

Quickly and easily send money to friends and family with Zelle®1. Available within our mobile app. Click here to learn more about Zelle®.

1 Must have a bank account in the U.S. to use Zelle.
2 Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle.

Zelle and Zelle-related marks are wholly owned by Early Warning Services, LLC and are used herein under license.