About Us

Mission Statement

Pacific NW Federal Credit Union is a member-owned financial cooperative existing to provide high quality products and services, which enable our membership to achieve financial health and independence.

Our History

We were founded in 1942 by a handful of Bonneville Power Administration employees, and have continued to grow by adding other federal agencies and select employee groups to our membership. In 1999 we merged with Hessell-TPC Credit Union, with Mountain Valley Federal Credit Union in 2000, then with Pacific Retailers Omni Federal Credit Union in 2001. In 2004, we added Hood River, Wasco, Skamania and Klickitat counties, as well as a community in NE Portland to our membership eligibility. Click here for membership eligibility.

Moving Forward

With the current media coverage on troubled banks, you may be wondering if your accounts are secure at the credit union. The short answer is, yes!

Not only is our credit union sound and stable, every credit union in Oregon is federally insured by a fund that is backed by the full faith and credit of the U.S. government. The National Credit Union Share Insurance Fund (NCUSIF) insures accounts to $250,000 per account (with additional coverage of up to $250,000 for certain retirement accounts), just as the FDIC does for banks. For more information on federal share insurance click here.

We offer credit union services to over 300 federal agencies and select employee groups. We are a $127 million credit union with over 16,000 members, enjoying a full range of personal and business products and services. Our primary goal is to satisfy our members' financial needs with a high level of service, using three strategic objectives:

  1. Be our member's financial partner for life
  2. Ensure that the credit union's financial performance remains strong
  3. Achieve balanced growth

 

2013 President's & Chairman's Report

2013 was a good year for Pacific NW Federal Credit Union. We had a good year in terms of developing our member service capabilities and a good year in terms of financial performance.

During 2013 we improved member service by:

  • Adding mobile banking mid-year, which has been a significant member convenience.
  • Offering the ability to deposit checks by phone in the third quarter.
  • Reestablishing our business lending program in the fourth quarter of last year.
  • Restructuring our lending department, training staff, and modifying our lending criteria to reach more members.

We continue to strengthen the quality of our loan portfolio and improve the quality of our overall balance sheet.

  • Over 900 people became members.
  • Made over 1,100 consumer loans for $15.7 million.
  • Helped 148 members buy or refinance their homes for $27.0 million.
  • Increased total assets from $127.1 to $128.5 million.
  • Maintained total loans (held and serviced) flat at $188 million.
  • Improved net worth from 7.44% of total assets to 8.01%.
  • Kept operating expenses relatively flat at 1.2% over 2012 ($70,000 increase).

During 2014 our focus will be to increase the convenience and quality of member service.

  • We have a credit union wide effort to review all our processes from the member's experience in order to remove frustrations and improve the quality of the service and products we provide.
  • We will be adding electronic signing for documents to eliminate the need to come into a branch or mail signed documents.
  • We are evaluating online lending applications.
  • We will be starting the design process for remodeling our Erin Way branch (off of 122nd) to improve the member experience at that branch.

Our most significant offering to members in 2014 is that we have $20 million to lend. This is an opportunity for our members to realize that dream of a new car, RV or house. Helping you to achieve that dream meets our mission to be your financial partner for life.


Paresh Patel, Ph. D., MBA
Chariman of the Board
chairman@pnwfcu.org
Thomas E. Griffith, CMA
Chief Executive Officer
tomg@pnwfcu.org

 

2013 Annual Report
2012 Annual Report
2011 Annual Report
2010 Annual Report

 

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