Personal Services

Enhanced Login Security

Want more information about Enhanced Login Security? Click here for Frequently Asked Questions.

Online Account Access

Take care of your banking when it's convenient for you! With PNWFCU's free Account Access, you can check your accounts and complete transactions any time, day or night. Plus, you can pay your bills quickly, easily and online!

Complete transactions online
  • Check your balance
  • Transfer funds
  • Schedule recurring transfers
  • Make loan payments
  • Pay bills online (free with eChecking or eChecking Plus accounts)
  • Advance funds from your Visa or line of credit to your checking or savings
Manage your accounts
  • View your loan or account history
  • View statements online
  • View copies of checks online
  • Download your history to MS Money, Quicken or as a text file
  • Update your address, password or e-mail address
  • Order an ATM or Visa debit card
  • Submit a Stop Payment Request
  • Schedule balance level, check clearing or maturity date notifications

Click here to try our Account Access demo!

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Paying Bills Online

Click for Online Bill Pay Demo

Click here for FAQ about online bill pay


Click here for information on bill pay updates.

If you are having trouble viewing your bill pay account since the update, please click here for browser requirements or call  1-800-444-5858 to speak with a representative.

If you are current with the system and you are still having problems with the new bill payer, you may want to download Firefox. Click here for a free download.

You must also enable 3rd party cookies in Internet options.


Once you try online Bill Pay, you'll never want to write another check! Making payments is quick, easy and best of all, doesn't require licking a stamp. Bill Pay is FREE with our eChecking and eChecking Plus accounts!

Setting up payees
  • Gather all your monthly bills, including the remittance coupon, before you log on. You'll need to know the exact address your payment normally goes to in order to successfully set up your payees.
  • Many vendors have more than one payment processing address. Be sure to select the one that exactly matches the address on your remittance coupon. This will ensure that your payment goes to the right processing location. Selecting a different address than the one on your coupon may result in a late payment!
  • No address match? No problem! Simply select "Add Payee Manually" and enter the information requested.

Once you have your payees set up, all you have to do is select the vendor, enter the payment amount and we'll take care of the rest.

 

Checking Account Bill Pay Monthly Fee*
eChecking FREE
eChecking Plus FREE
Basic Checking $4.95
Checking Plus $4.95
CheckRight $4.95

*Note: inactive bill pay accounts will be deleted after 60 days.

 

No Computer Access?

Telephone Express Self Service (TESS) is our touchtone 24-hour phone teller. If you don't already use TESS or cannot remember your PIN, call Member Service for a personalized access code.

To access TESS, call 503.256.5858 from Portland; 360.693.7368 from Vancouver; or 1.800.444.5858 from Hood River; press option 7.

Download our TESS Guide

 

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