Contact Us

Locations and Hours

 

Please note: PNWFCU's ATM, located at Van Mall at 2 Park Place, Vancouver, WA, is no longer in service. We apologize for any inconvenience.


Erin Way Branch
Erin Way Address 12005 NE Erin Way
Portland, OR 97220-9035
(Across the street from former Marx branch)
Operating Hours 9am - 6pm Monday - Friday
Drive-up Hours 9am - 6pm Monday - Friday
ATM Inside the branch
Phone Number: 503.256.5858
Member Service outside local calling areas: 1.800.444.5858

BPA Branch
BPA Address 911 NE 11th St. Room 122
Portland, OR 97232
(BPA Headquarters) adjacent to Lloyd Center
Operating Hours 8am - 4pm Monday - Friday
ATM Inside Federal Building, Government ID Required
Phone Number: 503.256.5858
Member Service outside local calling areas: 1.800.444.5858

Ross Branch
Ross Address 5411 NE Hwy. 99
Vancouver, WA 98666
(Ross Complex -
Plant Services Bldg.)
at the corner of NE 18th Ave & Ross St.
Operating Hours 9am - 5pm Monday - Friday
ATM Outside the branch
Phone Number: 360.693.7368
Member Service outside local calling areas: 1.800.444.5858

Hood River Branch
Hood River Address 1004 Pacific Ave.
Hood River, OR 97031
Operating Hours 9am - 6pm Monday - Friday
Drive-up Hours 9am - 6pm Monday - Friday
ATM Outside the branch
Phone Number: 541.387.4192
Member Service outside local calling areas: 1.800.444.5858

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Mailing Address

Pacific NW Federal Credit Union
12106 NE Marx St
Portland, OR 97220

 

Shared Branches

Pacific NW Federal is part of a credit union shared branch network called Financial Service Centers Cooperative (FSCC). Members can visit branches of over 400 participating credit unions nationwide to conduct your Pacific NW Federal Credit Union business. Some locations even offer Saturday hours.

Click here for a complete list of location, hours and maps.

 

Sprig: A Brand New Branch

We know life happens. Your car payment is due today but your checking account is at another credit union. No need to panic- handle it easily with Sprig. Transfer money between credit unions instantly! Simply access your Sprig "wallet" and move funds from any account to any other account. Even if they are at different credit unions (as long as they participate in the Shared Branch Network)! The best part? It's free! Visit getsprig.com.

No mobile device or computer? No worries! You can also access the Sprig call center 24 hours a day by calling 1.866.MY.CU.NOW (1.866.692.8669).

 

TESS

Telephone Express Self Service (TESS) is our touchtone 24-hour phone teller. If you don't already use TESS or cannot remember your PIN, call Member Service for a personalized access code.

To access TESS, call 503.256.5858 from Portland; 360.693.7368 from Vancouver; or 541.387.4192 from Hood River; press option 1.

Download our TESS Guide

 

CO-OP ATM Network

PNWFCU is part of a nationwide network of credit union ATMs offering members surcharge free ATM use at over 3000 locations. Click here to find the ATM near you.

 

Locate an ATM via Text Message or GPS

When you're on the go and need to find an ATM fast, simply text your location (address, intersection, or zip code) to 692667 (MYCOOP) from any mobile phone or call 1-888-SITE-CO-OP (888-748-3266) to access the voice ATM Locator.

 

You can also download the database of more than 28,000 surcharge-free ATMs directly to your Garmin, Tom Tom or other GPS by clicking here.

 

Smartphone user?

Now iPhone and Android OS both have new shared branching locator apps. Click on the image below for download instructions.

Download the Shared Branching App!

 

FREE CU Locator from the NCUA

Download the NCUA's “Credit Union Locator” app and you can search for your nearest CU by using your current location, zip code, name, address or field of membership. Available for download from iTunes or the Android Market.


 

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